– Balance #CustomerExperience in your #BusinessExpansion Efforts

One thing I like about engaging good small companies is having a one-stop-shop in the resolution of problems. Often, when you hire good small-businesses and they encounter a problem requiring specialists, they do not pass Read More …

– Taking One’s Craft Seriously

It’s encouraging seeing small-business owners taking their craft seriously in managing customer relations. The mistake many small-business owners make is taking things personal when concerns about aspects of their businesses are raised. Owners are not Read More …

– Learning to #Code – A requirement at #Preparation Schooling Levels

The quickest way to becoming a financial delinquent is becoming a spendthrift – one having little regard for financial prudence and concern for the long term, but “living for the moment” and splurging on vain Read More …

– Tis time for gate-keeping business model review

You may loathe the so called “Ambulance Chasers” but you cannot easily fault their business model. Personal Injury lawyers may be hated for different reasons, but their business model for poor clients is among the Read More …

– South Africa Grossly Underutilises Technology

I had the pleasure of serving as a mentor to some participants in the recently held 2030 NDP Hackathon organised by the State Information Technology Agency. The creativity of participants further showed that we do Read More …

– Even success in business needs faith

We just have to accept that the proliferation of charlatans masquerading as spiritual leaders has caused many to loathe any discussion with a tinge of spirituality, as a reference for receiving wisdom to ensure success Read More …