– #Digitisation gone wrong

Sometimes I wonder what is best: whether to continue experiencing cumbersome processes and face tired and often hostile staff to receive a service, or be irritated by incessant irrelevant messages from organisations that took the Read More …

– South Africa Grossly Underutilises Technology

I had the pleasure of serving as a mentor to some participants in the recently held 2030 NDP Hackathon organised by the State Information Technology Agency. The creativity of participants further showed that we do Read More …

– Be careful of partnerships you enter into, your expansion could be stunted by them

Let’s get first things out of the way. In South Africa, if you are a start-up targeting bigger businesses than yours as clients, you are more likely to fail in making any meaningful inroads towards Read More …

– Need a safety net for the good guys

I don’t understand how it is that evil deeds can be sustained for years without legal institutions or leaders able to undo its proliferation in a short time. How could an evil system of apartheid Read More …

– The Small Business Pricing Conundrum

The biggest undoing of small businesses is their inability to configure, package and price products into different offerings. Of greatest concern even, is the failure to publish prices of their offerings, preferring, instead, to treat Read More …